Service

PRIVACY POLICY: 

 “We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.”


SECURITY POLICY: 

“Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.” 

 

Shipping Policy/Delivery Policy  

“Please be assured that your items will ship out within 2-4 days of purchase. We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx. 
If you’re trying to estimate when a package will be delivered, please note the following: Credit card authorization and verification must be received prior to processing. Federal Express and UPS deliveries occur Monday through Friday, excluding holidays. If you require express or 2 day shipping, please call us at 228-875-8268 for charges

 

The Candy Cottage's customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed. Contact us at thecandycottage@bellsouth.net or call us at (228)875-8268 or 1-800-786-8268 anytime.


Please feel free to drop us a line to share your thoughts on the site, all comments welcomed.
If you have multiple addresses to ship to please e-mail us at thecandycottage@bellsouth.net and provide us with the additional shipping addresses.